In an increasingly digital age, direct mail is still a
highly effective marketing strategy. According to Epsilon’s 2012 Channel
Preference Study:
·
42% of U.S. consumers said direct mail is the
preferred channel to receive sensitive health information
·
36% of U.S. consumers said it’s the preferred
channel to receive insurance information
·
39% said the same for financial services
information.
What’s more, a whopping 73% of consumers said they prefer
direct mail for brand communications because they can read the information at
their convenience. Even the majority of today’s tech-obsessed 20-somethings
(76%) said in a recent U.S. Postal Service (USPS) Household Diary Study that
they’d make a purchase based on something they received in the mail. And a June
2012 Direct Marketing Association report reveals that response rates for direct
mail to an existing customer averages
3.4%, compared to 0.12% for
email.
It makes for interesting reading and reconfirms that even in
our multichannel, digital world, there is a place for the much maligned direct mail.
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